Privacy Policy
Your Privacy Matters – How We Protect and Use Your Information.
Privacy Policy
Last Updated: 15-03-2025
At Hotel Swissdale, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
* Personal details (name, email, phone number, payment information) when you make a booking.
* Browsing data (IP address, device information, and cookies) for website analytics.
* Communication data (feedback, inquiries, and customer service interactions).
* Personal details (name, email, phone number, payment information) when you make a booking.
* Browsing data (IP address, device information, and cookies) for website analytics.
* Communication data (feedback, inquiries, and customer service interactions).
2. How We Use Your Information
* To process bookings, payments, and confirmations.
* To improve our website, services, and customer experience. To send promotional offers, newsletters, or important updates (with your consent).
* To comply with legal requirements and protect against fraud.
* To process bookings, payments, and confirmations.
* To improve our website, services, and customer experience. To send promotional offers, newsletters, or important updates (with your consent).
* To comply with legal requirements and protect against fraud.
3. Data Protection & Security
We implement strict security measures to protect your personal information from unauthorized access, alteration, or misuse.
We implement strict security measures to protect your personal information from unauthorized access, alteration, or misuse.
4. Third-Party Sharing
We do not sell or rent your personal data. However, we may share necessary details with:
* Payment processing providers.
*Trusted third-party service providers (e.g., airport transfers, tour operators).
* Legal authorities if required by law.
We do not sell or rent your personal data. However, we may share necessary details with:
* Payment processing providers.
*Trusted third-party service providers (e.g., airport transfers, tour operators).
* Legal authorities if required by law.
5. Cookies & Tracking Technologies
We use cookies to enhance website functionality, analyze traffic, and improve your browsing experience. You can manage cookie settings in your browser.
We use cookies to enhance website functionality, analyze traffic, and improve your browsing experience. You can manage cookie settings in your browser.
6. Your Rights
You have the right to:
* Access, update, or delete your personal data.
* Opt out of marketing communications at any time.
* Request details on how your data is used.
You have the right to:
* Access, update, or delete your personal data.
* Opt out of marketing communications at any time.
* Request details on how your data is used.
7. Contact Us
For any questions regarding this Privacy Policy, please contact us at info@hotelswissdale.lk.
For any questions regarding this Privacy Policy, please contact us at info@hotelswissdale.lk.
Need emergency help? Call right away.
A haven of luxury and tranquillity, offering unparalleled experiences in stunning natural settings.
Get in touch
- info@hotelswissdale.lk
- +94 (0) 66 2230051
- +94 (0) 77 9548114
-
No: 7/5 Thotagamuwa,
Aluwihare, Matale,
Sri Lanka.
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