Term of services
Ensuring a Seamless Stay – Our Policies & Guest Guidelines.
Terms of Service
Last Updated: 15-03-2025
Welcome to Hotel Swissdale! By using our website and services, you agree to the following terms and conditions.
1. Booking & Reservations
* All reservations require valid payment information at the time of booking.
* Cancellations and modifications are subject to our cancellation policy.
* All reservations require valid payment information at the time of booking.
* Cancellations and modifications are subject to our cancellation policy.
2. Guest Responsibilities
* Guests must follow hotel policies regarding check-in, check-out, and property usage.
* Any damage to hotel property caused by guests will be charged accordingly.irements and protect against fraud.
* Guests must follow hotel policies regarding check-in, check-out, and property usage.
* Any damage to hotel property caused by guests will be charged accordingly.irements and protect against fraud.
3. Payment & Refunds
* All prices are listed in [Insert Currency] and may be subject to taxes and fees.
* Refunds (if applicable) will be processed according to our cancellation policy.
* All prices are listed in [Insert Currency] and may be subject to taxes and fees.
* Refunds (if applicable) will be processed according to our cancellation policy.
4. Code of Conduct
* Guests are expected to behave respectfully toward staff and other guests.
*Illegal activities, disruptive behavior, or violations of hotel policies may result in removal without a refund.
* Guests are expected to behave respectfully toward staff and other guests.
*Illegal activities, disruptive behavior, or violations of hotel policies may result in removal without a refund.
5. Limitation of Liability
* Hotel Swissdale is not responsible for lost or stolen items during your stay.
* We are not liable for personal injuries, accidents, or unforeseen circumstances beyond our control.
* Hotel Swissdale is not responsible for lost or stolen items during your stay.
* We are not liable for personal injuries, accidents, or unforeseen circumstances beyond our control.
6. Changes to Terms
* We reserve the right to update these Terms of Service at any time. Continued use of our services implies acceptance of the revised terms.
* We reserve the right to update these Terms of Service at any time. Continued use of our services implies acceptance of the revised terms.
7. Contact Us
For any questions regarding this Privacy Policy, please contact us at info@hotelswissdale.lk.
By staying at Hotel Swissdale, you agree to abide by these terms and enjoy a wonderful experience with us!
For any questions regarding this Privacy Policy, please contact us at info@hotelswissdale.lk.
By staying at Hotel Swissdale, you agree to abide by these terms and enjoy a wonderful experience with us!
Need emergency help? Call right away.
A haven of luxury and tranquillity, offering unparalleled experiences in stunning natural settings.
Get in touch
- info@hotelswissdale.lk
- +94 (0) 66 2230051
- +94 (0) 77 9548114
-
No: 7/5 Thotagamuwa,
Aluwihare, Matale,
Sri Lanka.
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